Course Details
See who this training is for, what you'll learn, and how to access the webinar.
- Topics: Communication, Patient-Centered Care, Substance Use Disorder (SUD), Mental and Behavioral Health
- Audience: Community Health Workers
- Format: Self-Paced Module
- Language: English
CHW Behavioral Health Specialty Track
Module 2: Essential Skills of Behavioral Health Support
Build practical skills in behavioral health support, strengthen your ability to recognize crisis situations, and respond with empathy, clarity, and respect.
Learning objectives:
- Demonstrate advanced active listening skills like reflecting and summarizing.
- Apply motivational interviewing techniques using the Open-ended questions, Affirmations, Reflections and Summaries method.
- Identify the six principles of trauma-informed care.
- Define what a drug overdose is and name common symptoms.
- Demonstrate the correct steps for administering naloxone.
- Apply appropriate steps to respond to an overdose situation.
- Explain what risk reduction is and why it is needed in behavioral health support.