Course Details


See who this training is for, what you'll learn, and how to access it.


  • Topics: Communication, Healthy Aging & Older Adults
  • Audience: Community Health Workers (CHWs)
  • Format: Self-Paced Module
  • Language: English

CHW Healthy Aging Specialty Track

Module 5: Communicating with Older Adults

Gives you practical strategies for tone, pacing, visuals, plain language, and teach-back methods, helps you communicate with clients who have trouble hearing or seeing, and prepares you to navigate sensitive conversations like end-of-life and dementia through a real-world scenario you'll work through yourself.


Learning objectives:

  • Identify key principles for effective communication with older adults
  • Demonstrate strategies for addressing sensory or cognitive barriers
  • Apply trauma-informed and culturally responsive communication approaches

Sign in or create an account to start