Course Details


See who this training is for, what you'll learn, and how to access it.


  • Topics: Health Equity & Social Determinants, Healthy Aging & Older Adults
  • Audience: Community Health Workers (CHWs)
  • Format: Self-Paced Module
  • Language: English

CHW Healthy Aging Specialty Track

Module 4: Improving Access in Age-Friendly Care

Covers four common types of access challenges: getting to care, communication, care process, and social/environmental barriers and introduces the Notice-Validate-Navigate approach for identifying what's blocking progress and moving toward one concrete next step.


Learning objectives:

  • Identify common access challenges that prevent older adults from receiving age-friendly care.
  • Demonstrate actionable steps CHWs can take to improve access and strengthen trust.
  • Explain common factors that contribute to access challenges.
  • Apply practical approaches that adapt services to older adults' needs, preferences, and circumstances.

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