Course Details


See who this training is for, what you'll learn, and how to access it.


  • Topics: Youth Health, Intellectual & Developmental Disabilities, Mental & Behavioral Health
  • Audience: EMS, Public Safety Responders, Social Service Providers
  • Format: Self-Paced Module
  • Language: English
  • Access: Open to anyone with a free MCD Learn account

Responding to Pediatric Patients with Behavioral or Intellectual Differences - Learning Series

Module 6: Caring for the Patient (Communication and Touch)

Teaches developmentally appropriate communication strategies and best practices for physical interaction with sensitive or escalated patients, with emphasis on caregiver collaboration.


Learning objectives:

Identify effective communication tools for patients with specific signs and symptoms. Demonstrate developmentally appropriate communication. List principles of appropriate touch. Identify the caregiver’s role in crisis situations.


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